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Ervin Kiose

Ervin Kiose

Computer Engineering Graduate | AI Agent Developer | Automation Specialist

Computer Engineering graduate with specialized expertise in AI agent development and workflow automation. Successfully delivered production-ready AI systems including LLM-powered chatbots with Pinecone vector databases, Retell AI voice agents with real-time appointment booking, and end-to-end N8N automation workflows. Experienced in integrating OpenAI API, GoHighLevel CRM, and multiple third-party platforms to deliver complete AI solutions.

5+
Production Systems
100%
Client Satisfaction
24/7
Automated Operations

About Me

Computer Engineering graduate with specialized expertise in AI agent development and workflow automation. I help businesses transform their operations through intelligent AI-powered systems that work 24/7. With a strong technical foundation in Python, Java, and C, complemented by hands-on experience in machine learning and natural language processing, I deliver production-ready solutions.

My expertise spans from building LLM-powered chatbots with vector database integration to developing sophisticated voice agents with real-time calendar booking. I've successfully deployed systems using N8N automation, Retell AI, Pinecone, GoHighLevel CRM, and OpenAI API—integrating multiple platforms to create seamless, end-to-end AI solutions.

Whether you need automated customer service, intelligent workflow automation, or custom AI agents, I deliver solutions that work reliably in production and provide measurable ROI. My focus is on practical, business-oriented automation backed by solid engineering principles.

Core Competencies

Programming & Development

Python, Java, C, SQL, Git & Linux

AI & Machine Learning

OpenAI API, Scikit-learn, NLP, LLM Integration

AI Platforms & Tools

N8N, Retell AI, Pinecone Vector DB, GoHighLevel CRM

Integration & Automation

REST APIs, Webhooks, Google Calendar API, Vercel, Lovable

Services

Comprehensive automation solutions tailored to your business needs

AI Chatbot Development

Custom AI-powered chatbots with LLM integration (GPT, Claude, Gemini) for customer service, lead generation, and support automation. Includes calendar integration, CRM connectivity, and multi-channel deployment.

  • 24/7 automated customer support
  • Appointment scheduling & calendar management
  • Multi-language support
  • CRM & database integration

Workflow Automation

End-to-end business process automation using N8N, Zapier, or custom solutions. Connect your tools, eliminate manual tasks, and streamline operations with intelligent workflows that run automatically.

  • Data synchronization across platforms
  • Email & notification automation
  • Document processing & generation
  • Scheduled tasks & triggers

Voice & Communication Systems

Voice-enabled booking systems, automated call handling, SMS notifications, and messaging platform integration (Telegram, WhatsApp). Perfect for service businesses that need 24/7 automated communication.

  • Voice call processing & booking
  • SMS & messaging automation
  • Real-time notifications
  • Multi-channel communication

Custom API Integration

Connect disparate systems and tools through custom API integrations. From payment gateways to CRM systems, I build reliable connections that keep your data flowing seamlessly between platforms.

  • Third-party API integration
  • Custom REST API development
  • Webhook setup & management
  • Data transformation & mapping

Need a custom solution? Let's discuss your specific requirements.

Get a Free Consultation

Work Experience

Freelance Automation Specialist
ThinkWorkflows
2025 - Present

Developed AI-powered automation solutions for 10+ clients using N8N, OpenAI, and Retell AI. Build and deploy chat agents, voice agents, and workflow integrations with end-to-end implementation from setup to production deployment. Specialize in creating production-ready systems integrating Pinecone vector databases, GoHighLevel CRM, Google Calendar API, and multi-platform webhooks.

Education & Certifications

Bachelor's Degree in Computer Engineering
University of Ioannina, Greece
Graduated October 2025

Completed comprehensive coursework in software development, machine learning, information retrieval, natural language processing, and compiler design. Built multiple projects including supervised learning models, search engines, and text processing pipelines.

GlobalCert Renewable Energy Sources Specialist
GlobalCert Certification
Completed March 2025

Certified specialist in renewable energy sources and sustainable energy systems.

Case Studies

Real-world automation solutions delivering measurable results

Production Systems

PRODUCTION

AI Chat Agent with Vector Database

Challenge

Clients needed intelligent chatbots that could answer questions with context-aware responses, maintain knowledge bases, and provide 24/7 automated customer support with accurate information retrieval.

Solution

Built production chat widgets with OpenAI GPT integration and Pinecone vector store for knowledge retrieval. Deployed across multiple client websites using N8N workflows and Lovable platform, enabling real-time context-aware responses. Integrated with GoHighLevel CRM for appointment booking and lead management.

Results

  • Deployed across multiple client websites with 24/7 automated support
  • Real-time context-aware responses using vector database knowledge retrieval
  • Seamless appointment booking integration with CRM systems
  • Reduced customer response time from hours to seconds

Technologies Used

N8N OpenAI API Pinecone Vector DB Lovable GoHighLevel CRM Webhooks
PRODUCTION

Retell AI Voice Agent with Appointment Booking

Challenge

Businesses needed intelligent voice agents that could handle inbound calls, check calendar availability, book appointments in real-time, and integrate with existing CRM systems—all without human intervention.

Solution

Developed end-to-end voice agent system using Retell AI with N8N workflow integration. Created custom functions for real-time calendar availability checking, automated booking confirmations, and post-call analysis. Integrated with GoHighLevel CRM for contact management and Google Calendar API for seamless appointment scheduling with availability validation.

Results

  • 24/7 automated phone support with natural voice conversations
  • Real-time calendar availability checking and booking confirmation
  • Reduced appointment booking time from 5+ minutes to under 60 seconds
  • Automated post-call analysis and CRM contact creation
  • Seamless integration with existing business workflows
  • Zero missed calls or booking errors

Technologies Used

Retell AI N8N GoHighLevel CRM Google Calendar API Webhooks OpenAI API
PRODUCTION

Multi-Platform Workflow Automation

Challenge

Clients needed to connect multiple disconnected platforms—CRM systems, calendars, voice agents, and databases—into unified, automated workflows that eliminate manual data entry and synchronization.

Solution

Created comprehensive automation workflows using N8N with webhook processing and API integrations across multiple platforms. Built custom workflows connecting OpenAI for AI processing, Pinecone for knowledge management, GoHighLevel for CRM operations, Retell AI for voice interactions, and Google Calendar for scheduling—all working together seamlessly.

Results

  • Eliminated 95% of manual data entry between systems
  • Real-time synchronization across all integrated platforms
  • Automated workflows processing thousands of events daily
  • Reduced operational overhead and human error
  • Scalable architecture supporting business growth

Technologies Used

N8N REST APIs Webhooks GoHighLevel OpenAI Pinecone Retell AI

Academic Projects

Machine Learning Models

Built supervised and unsupervised learning models for image classification and regression. Applied various techniques for predictive analytics and pattern recognition.

Python Classification Regression ML

Information Retrieval System

Developed a news search engine using Apache Lucene with keyword-based search functionality, document indexing, and relevance scoring algorithms.

Java Apache Lucene Search Engine Indexing

Natural Language Processing Pipeline

Designed and trained text processing pipelines using tokenization, TF-IDF vectorization, and sentiment analysis for automated text understanding.

Python NLP TF-IDF Sentiment Analysis

Compiler Implementation

Implemented a complete compiler including lexical analysis, parsing, and intermediate code generation from scratch using Python.

Python Compilers Parsing Code Generation

Get in Touch

Looking to automate your workflows or build intelligent systems? Let's discuss how I can help with your project.

Email

ervinkiose@gmail.com

Phone

+30 6948 140 578

Location

Ioannina, Greece